The ICG Ambulatory Practice provides support provided across all EMR vendors:

  • Allscripts
  • Cerner
  • Epic
  • eClinicalWorks
  • GE Centricity
  • NextGen

*Includes inpatient support for these vendors as well

Ambulatory Services Provided

  • Project Management
  • Implementation, Activation & Go-Live Support
  • Training/Re-training of end users
  • Utilization and Optimization of current systems
  • Adding a module or functionality not currently implemented
  • Upgrading your system to comply with ICD-10 or Meaningful Use
  • Interfaces-development and modification
  • Custom Reports
  • Technical Needs: security assessments, hardware assessments/refresh, wipe clean and copy environments
  • Production Support: remote day-to-day support of production system at a discount price
  • Legacy Support: remote day-to-day support keeping the “lights on” of system to sunset until decommissioned

What Our Clients are Saying…

“I want to pass on a brief note in regards to your consultant and his engagement here at Great Plains Health. When I arrived here as a new CIO, it was obvious we had a lack of documentation and formalized processes in place. I was able to obtain the services for a senior level IT Project Manager through ICG. My requirements were for someone that understood the demands of IT in healthcare and who I didn’t need to teach them how to do their job. Your consultant was able to develop an application portfolio process flows for projects to include policy recommendations, as well as mentor staff on project requirements and documentation standards. He more than exceeded my expectations and his wealth of experience was a true asset in me implementing major process and policy changes in this organization. I would give him my highest level of recommendation to anyone who was in need of such a professional.”

– Jim Saul, CIO, Great Plains Health